Frequently Asked Questions
“What are your requirements?”
We screen all applications for credit and criminal history. We require that applicants make 3x the amount of rent (combined household gross) and have at least 3 years of positive, verifiable rental history or homeownership. For more information on our full screening criteria, please visit our website at https://www.acornpm.net/wp-content/uploads/sites/3032/2019/03/Screening-Criteria-Fee-Disclosures-and-Application-Process.pdf
“How do I apply?”
Applications can be completed online directly through our website at www.acornpm.net. Everyone over the age of 18 who will be residing in the home will need to fill out a separate application and pay a $50.00 Non-refundable screening charge. All applications must include a valid ID and proof of income for the applications to be considered complete in our system. We will also need a filled out pet agreement for each pet (if applicable). The pet agreement can be found on our website at https://www.acornpm.net/wp-content/uploads/sites/3032/2019/01/Pet-Agreement-Rvsd-01-19.pdf
“How long does it take to hear back about an application?”
Generally, our screening process takes about 2-3 business days depending on how quickly any previous rental references get back to us. We will reach out to you with questions/updates on the application, but you are more than welcome to check in with us as well.
“What if I apply for a property and it gets rented?”
Interested individuals are encouraged to contact our office to inquire on the number of applications for a property prior to applying. Our $50.00 screening charge is non-refundable as the screening process begins immediately once the application is submitted. If the property does get rented by someone who applied before you, you can switch our application over to another property. The application is good for 90 days for anything that we have available.
“Do you accept pets?”
Pet policies vary depending on the specific property. Some properties do allow pets, some do not, and some may allow pets with additional restrictions (weight, size, breed, etc.) All pets must meet our standard pet requirements in order to reside at the property. Our pet requirements can be found on our website at https://www.acornpm.net/wp-content/uploads/sites/3032/2019/01/Pet-Requirements-2.pdf
“What is the security deposit?”
All of our properties have a base security deposit of 1.5X the amount of rent. The security deposit is refundable at the end of the tenancy. All base security deposits are listed on the advertisement page for the property. Additional deposits may be required if an applicant does not fully meet our screening criteria.
“Do you accept co-signers?”
Co-signers will not be accepted in lieu of our screening requirements unless otherwise stated in the advertisement. All co-signers must submit a co-signer application and pay the application screening charge through our website with valid ID and proof of income for the applications to be considered complete in our system.
“Do you accept Section 8?”
We will consider section 8 for any of our available properties. Please turn in calculations worksheet and housing choice voucher with your application for it to be considered complete in our system.
“How do I schedule a showing?”
You can access our vacant properties at any time at your convenience between 8:00 AM and 8:00 PM daily. You can follow the link on the property advertisement page that says “Enter Property Yourself” You will just need to put in your personal information and schedule a time to see the property. Once you input your information and select a time, you will be given a code that’s good for one hour to see the inside.
If the advertisement page says “Add to waiting list” that means that the property is not ready to be viewed at this time. Unfortunately, occupied properties are not available for showings. If you apply and are first in line and approved for the property, we can contact the current tenant(s) to schedule a personal showing.
For further questions, please contact our office by phone at 541-654-5587 or by email at email@example.com